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Arrestholiday Plumbingthe Aurora area Emergency Plumbing, Drains & Sewer Help
Arrestholiday Plumbing

How to Make a Complaint

Homeowner talking with a plumber beside a kitchen sink in a Aurora home

Last updated: October 2026

Every homeowner who contacts Arrestholiday Plumbing should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template and not legal advice.

What You Can Raise

You can write to us about:

  • Your experience when you called or contacted Arrestholiday Plumbing
  • How your personal information was handled
  • Anything on this site that looks unclear or wrong
  • The conduct of a plumber we connected you with

If the Problem Is a Provider

Plumbers in our network are independent businesses. They answer for their own estimates, pricing, work and customer service. If you have a problem with work in your home, start with the plumber. Keep a written record.

Then tell us too. Feedback about providers helps keep our network honest. A provider that repeatedly falls short of our expectations may be removed. But know the limits: Arrestholiday Plumbing cannot settle contract disputes, refund a provider's work or decide things for a provider.

How to File

Email contact@arrestholiday.rest. Please include:

  • Your name and how to reach you
  • The date you contacted us or the plumber
  • The number you called or the form you used, if you remember
  • The provider's name, if you know it
  • What happened, in plain words, and what you would like us to do

After You Send It

We acknowledge your complaint by email, usually within a few business days. We then look into what happened. That may mean contacting the provider. After that, we reply with what we found and any steps we are taking.

Still Not Happy?

Reply and ask us to take another look. You can also go to your state's consumer protection office or attorney general. Your local Better Business Bureau is another option. For problems with the plumbing work itself, your state or local plumbing licensing board may be able to help.

Contact

Email: contact@arrestholiday.rest

Contact

Tell us what happened

Burst pipe, backed-up drain or sewer trouble? Request a callback to check provider availability, or send a request and we will point you to a local provider.

No obligation
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